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common questions

You Have Questions. We Have Answers.

Who owns Melrose Meadows Retirement Community?

Founded in 2002, Melrose Meadows is a partnership between Mercy Services and Newbury Living, a family-owned and-operated property management company that is headquartered in West Des Moines, Iowa.

How large is the Melrose Meadows campus, and is there a minimum age requirement?

Melrose Meadows is located along the well-known route to Kinnick Stadium on Melrose Avenue. Our charming, neighborhood-like setting brings you the best of both worlds – quiet and peaceful suburban living combined with the vitality and energy of a college town. The minimum age for residency in our independent and assisted living facilities is 55. Included in our community are 58 Independent Living apartments and 31 Assisted Living units.

Are there any entrance fees?

Not at Melrose Meadows. It’s yet another thing that sets us apart. In both Independent and Assisted Living, all you pay is a refundable damage deposit and your monthly rent.

I’m still active and independent. Is Melrose Meadows right for me?

Definitely! Melrose Meadows Independent Living is for the active senior who is looking to enjoy retirement without the burdens of home ownership. And should you later require a higher level of care, you’ll have preferred access to our Certified Assisted Living.

What assistance is available in Independent Living?

Our Independent Living residents are solely independent. Twice-monthly housekeeping and two meals per day (breakfast and the evening meal) are included in your rent. However, if a resident is in need of personal care services such as bathing or medication management, they may contract a private home health care agency to provide services. Preferred access to private residency in our Assisted Living unit is also an option. Unfortunately, state regulations prohibit our Assisted Living staff from providing personal care services in Independent Living apartments.

Are fees subject to change?

All fees are reviewed annually by senior management and may be adjusted based on actual operating costs. We work hard to be good stewards of our financial resources. Our expenses are carefully managed; therefore, all fees reflect the lowest feasible rate to maintain sound financial practices and high-quality services. A written notice is provided to all residents in advance of any fee increases. Please be assured that we make every effort to keep increases to a minimum.

How do I determine what level of care is needed?

We encourage you to meet with our staff and on-site Registered Nurses. These friendly, knowledgeable professionals are able to assess individuals and determine which services will best meet their needs. If the individual is unable to come to us, we will make arrangements to go to them – either at home or in the hospital.

Can I keep my own physician?

Yes. We feel it is extremely important for residents to maintain a strong, continuing relationship with their physicians. We are delighted to provide free scheduled transportation to all Melrose Meadows residents, and many take advantage of this service for their health appointments in the area.

Do you accept people with memory issues?

Yes. We can manage early-stage Memory Care needs. However, our community isn’t appropriate for individuals with advanced dementia behaviors such as wandering and combativeness.

What is included in Assisted Living?

Melrose Meadows is the only Assisted Living community in the area that offers an all-inclusive monthly rate – no matter your level of care. Monthly rent includes all utilities, including cable TV (with the exception of phone and internet). Three meals per day served restaurant-style, weekly housekeeping and laundry, local transportation, and all the cares of daily living (bathing, medication management, reminders, etc.) are included at no extra charge. No “a la carte” pricing. No confusing levels of care. It’s all included – even if your needs change later on. We believe that a change in your health care needs should not equal an increase in your monthly fees.

What does the term “Certified” mean?

Every two years, our Assisted Living program is certified by the Iowa Department of Inspections and Appeals (DIA). Through this certification we are held to the very high standards monitored by DIA. A monitor visits our community every two years, around the time our certificate will renew. During the monitor’s visit all aspects of Assisted Living care are checked. Keep in mind that if you’re moving a loved one from another state, the regulations for Assisted Living communities can vary greatly.

Does Medicare or Medicaid pay for any portion of the cost of care?

No. We are solely private pay. However, some long-term care insurance plans will cover Assisted Living. Check your plan carefully, and contact your insurance company to find out more. Our management team is happy to provide information to the long-term care provider to determine if your benefits will apply.

What is the next step if I’d like to know more?

If you haven’t already done so, plan a visit! To take a tour and learn more about what our all-inclusive community has to offer, call Meghan Adam, Marketing Coordinator, at 319/341-7893.